This course provides an overview of operations management concepts and techniques for manufacturing and service sectors. The course emphasis is on planning, managing and controlling operations. Main topics include: introduction to operations management and to process management, forecasting, aggregate planning, material requirement planning, capacity requirement planning, inventory management and control, introduction to enterprise requirement planning, just-in-time systems, and quality management and control. A variety of quantitative techniques are also used for valuable insights in analysis and in decision-making. PREREQ: COMM 1057 and admission to the core year. (sem 3) cr 3. Students may not retain credit for both COMM 2056 and COMM 2055.
